Meet our
P.R.O. Trainers
Compassionate • Certified • Positive Reinforcement Experts
At the heart of our training programs is a team of dedicated, highly skilled trainers who believe in teaching dogs with kindness, clarity, and science-based methods. Each member of our team is committed to creating a safe, supportive learning environment where puppies can thrive emotionally as well as behaviorally.
We do not use prong collars, e-collars, or aversive tools—ever. Our trainers specialize in positive reinforcement, force-free techniques that build confidence, strengthen communication, and create dogs who love to learn.
Every trainer brings their own strengths, experiences, and passion to the program, ensuring your puppy receives personalized attention and expert care throughout their stay. From foundational obedience and socialization to behavior shaping and enrichment, our trainers work closely with each dog to help them reach their full potential.
Below, you’ll find each trainer’s individual bio, certifications, areas of expertise, and personal training philosophy.
We’re proud of the humans behind the training—and we know you’ll love them too.
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Dayana
Dog Trainer
My name is Dayana, and I’ve spent the past decade working with dogs in a variety of settings — from group classes and dog walking to hands-on work in shelters. What inspired me to become a trainer was seeing so many wonderful dogs waiting for homes, often overlooked because of behavioral challenges. I knew I wanted to make a difference by helping dogs develop the skills they need to thrive in a family environment.I hold my CPDT-KA certification and a Certificate of Completion in Animal Behavioral Sciences from the CASI Institute. I’m passionate about canine behavior and committed to ongoing learning so I can bring the most effective, science-based training techniques to every dog and owner I work with.
My goal is to help build better communication, confidence, and understanding between dogs and their people — creating happier homes and stronger relationships, one training session at a time.
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Samir
Dog Trainer
With over 12 years of experience, Samir is a versatile dog trainer who can handle all types of programs, from obedience and puppy training to advanced behaviour modification. He is dedicated to a positive-only training philosophy, ensuring that every dog learns in a supportive, stress-free environment.
A true dog lover, Samir has a special soft spot for Pit Bulls and enjoys connecting with dogs of all breeds and personalities. Known for his fun personality, Samir makes every training session enjoyable for both dogs and their owners.
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Ricky
Dog Trainer
With 7 years of experience, Ricky is a versatile dog trainer who can handle all types of programs, from obedience and puppy training to advanced behaviour modification. He is dedicated to a positive-only training philosophy, ensuring every dog learns in a stress-free, supportive environment.
Ricky loves spending time with dogs outdoors—weather permitting, that is. Anything over a foot of snow and he’s perfectly happy staying inside with a warm cup of coffee. His enthusiasm and dedication make each session engaging and rewarding for both dogs and their owners.
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Melanie
Dog Trainer
Melanie Krumme is an ADI (Assistance Dogs International)-certified assistance dog trainer, and a certified Pet Care Professional with over 12 years of experience working in the animal industry. Her background spans professional dog walking, pet sitting and private dog training. She has spent more than nine years training service dogs with Lions Foundation of Canada Dog Guides, an ADI-accredited organization, where she honed her skills in foundational obedience, public-access readiness, behavioural assessments and specialized task training.
Melanie's experience also extends beyond companion animals. She spent time in South Africa working hands-on with wildlife, where she gained a deeper understanding of animal behaviour, body language, species-specific needs - all of which influence her empathetic, relationship-based training approach today.
Over the years, Melanie has worked with dogs of all ages, breeds and temperaments - from confident family pets to dogs requiring more advanced behavioural support. Her training philosophy is grounded in compassion, communication, consent-based handling and evidence-driven techniques. She loves helping dogs and their humans develop trust, confidence, and clarity together.
When she's not working with dogs, you'll usually find her exploring outdoors with her own pups, playing soccer, or spending time with her two kids and spouse. Melanie is deeply committed to fear-free handling and enrichment, and is excited to bring her experience to the PRO Dog Training team.